Category: Owner Relations

Owner Relations
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

Read More
Owner Relations
Emergency Management

Planning for a rainy day is pretty easy. Have an extra umbrella handy or a waterproof coat, and you’re probably fine. Planning for the rainiest day ever, on the other hand, is significantly more daunting. Especially if during that day there…

Read More
Owner Relations
March 20, 2020 Vulnerable Residents

Multifamily residential buildings provide both privacy and community. Privacy, because a recluse in New York City can have almost anything delivered to his door and thus never have to leave the sanctuary of his apartment; and community, bec…

Read More
Owner Relations
Coronavirus & COVID-19

As cases of the new coronavirus increase here in the US, the crisis has led to a number of questions from condominium boards to the effect of:  What should we do to protect the condominium and its members? What is our responsibility for the…

Read More
Owner Relations
Board Owner Do’s and Don’ts

It only takes a few minutes of a web search to uncover the traits that make a successful person or business owner. For example, Entrepreneurmagazine’s Steven Key wrote the article, “5 Qualities of Successful Persons,” which included such tr…

Read More
Owner Relations
Keeping Track of Paperwork

While keeping the records of the association is not the most fascinating part of board membership, it is in some ways one of the most important. In fact, the flow of paperwork is the lifeblood of the community. The association’s declaratio…

Read More